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Terms and Conditions

Latest update of these terms and conditions: 13.02.2023 is owned and operated by:
Flow Earth AB
Drottninggatan 71 C, våning 1, 111 36 Stockholm, Sweden
Company Number: 559279-8259
Email adress:


These Terms and Conditions constitute a legal agreement between you, either individually or on behalf of an entity ("you") and Flow Earth AB, Inc. ("Flow Earth," "we," "us," or "our"), regarding your access to and use of the website, as well as any other form of media, media channel, mobile website, or mobile application linked, connected, or otherwise connected to it (collectively, the "Site"). You acknowledge that by accessing the Site and/or the Services, you have read, understand and agree to be bound by all of these Terms and Conditions.

In order to use the Services, you must (1) be 18 years of age or older, and (2) have the authority to enter into a binding agreement with us by your acceptance of these Terms.

Changes to terms

We reserve the right to make changes to these Terms and Conditions from time to time, in whole or in part, in our sole discretion, at any time without prior notice by posting an updated version of the Terms and Conditions on the Site or when you access the Services. When we do, we will revise the “last updated” date at the beginning of the Terms and Conditions. When we make material changes to these Terms and Conditions, we will provide you with notice as appropriate under the circumstances, e.g., by displaying a prominent notice on the Site and/or by sending you an email. In some cases, we will notify you in advance, and your continued use of the Services after the changes have been made will constitute your acceptance of the changes. Please therefore make sure you read any such notice carefully. If you do not wish to continue using the Service under the new version of the Terms of Use, you may terminate your account by contacting us at the contact information provided in these Terms and Conditions.

Purchase of Carbon Removal


Flow Earth buys the removal of a net amount of kilograms of CO₂ from the atmosphere on behalf of its solution called Skymining® through different physical removal projects and combines it with agroforestry.
As a main principle we always add 20% of the net volume the client needs to remove because to heal the Earth and fight against climate change we need a carbon negative cycle and not only to compensate the net emissions.

The website is a service that proposes to capture and store a quantity of CO₂ corresponding to the carbon footprint generated by the navigation on your website excluding hosting. We use the EcoIndex method to calculate the carbon footprint.

Flow Earth recommends and encourages eco-design of your website, and offers a solution to physically eliminate the CO2 that could not be avoided.


The price for each kg of CO₂ to remove is based on the projects from which Flow Earth is purchasing CO₂ removal services and the distribution of these. When making an order, the client is committing to a price per kg, and a total volume of removal. For each website that uses our solution, we remove a minimum of 33 kg of CO₂.

Our projects


The Flow Earth solution is based on a physical process called Skymining® which uses an extremely powerful CO₂ pump. We combine fast growing C4 grass, planted on marginal or degraded land, with agroforestry to preserve biodiversity and capture and sequester carbon while regenerating the soils.

More informations and details about our project on

Our process is backed by an ISO 14064 validation from DNV Veritas that confirms the Carbon Dioxide Removal (CDR) and Soil Organic Carbon (SOC) sequestration capacity of our projects.

Payment processing

Payment by card

Clients can use their credit card when buying directly through Flow Earth’s website, where they allow Flow Earth to withdraw the agreed amount on the payment card. Clients can use Visa, Mastercard, Discover or American Express as means of payment. Flow Earth does not charge any card fees.

Clients may file a chargeback concerning ”unauthorised debiting” against their card issuer, however not later than 14 days after the purchase, unless any other terms have been agreed upon with the card issuer.

Flow Earth uses Stripe to handle payments. They handle everything related to gathering and treating card data and are the ones to be contacted in case of any questions related to handling of card data.

For any other issues, Flow Earth can be contacted via e-mail on


The client can create an order via the website.
When an order is placed, it is the responsibility of the client to pay for said order.
Flow Earth will guarantee the purchase on behalf of the Client of CO₂ removal credits and will provide documentation to the Client that CO₂ has been removed if and when such removal has been successfully confirmed by Flow Earth's suppliers.Flow Earth will provide a digital certificate or banner for the client certifying that the removal credits have been purchased.


Flow Earth reserves the right to spend up to 180 (one hundred eighty) days from payment is received to fulfil the delivery of the order.

Upon receiving the payment from the client, Flow Earth will begin the process of contracting the carbon removal as specified in the order.

If Flow Earth is not able to deliver the order within this specified time, Flow Earth is responsible for informing the client and to suggest a revised period.

If the Client does not approve the revised period, payment for any part of the portfolio which was not specified previously may be reimbursed.

If the agreed purchase of CO₂ removal is not possible, the Parties will agree to adjust the carbon removal order. If the Parties cannot agree on an adjusted order, Flow Earth will refund the Client the amount of removal that could not be purchased on behalf of the Client (in kg) multiplied by the Price.

Flow Earth shall be solely responsible for the fulfilment of its obligations towards each of Flow Earth’s suppliers of removal services, including but not limited to any payment obligation, and the Client expressly disclaims any liability thereof. Flow Earth will provide no warranty for the delivery of CO₂ removal until such removal has been finally confirmed by Flow Earth's suppliers of carbon removal. If such removal cannot be confirmed by a supplier due to technological issues, the supplier's insolvency or the like, Flow Earth shall not be liable for such failure of supply. Once delivery of CO₂ removal has been confirmed by the supplier, Flow Earth will provide a confirmation of CO₂ removal for the Client.

No other warranty, express or implied, is made by Flow Earth, and none shall be imputed or presumed.

Force Majeure

"Force Majeure" shall mean a circumstance that is beyond the control of the party concerned and whose effects said party could not reasonably have prevented or overcome, including but not limited to war, civil war, riot, political unrest, public restrictions, regulatory orders, import or export prohibition or other public intervention, natural disasters, vandalism, theft, failing energy supply, breakdown of communication lines, seizure of funds, industrial disputes, lockouts and strikes, disease outbreak, epidemics, pandemics, or acts of God.

Neither party shall be liable for any failure or delay in the performance of its obligations arising out or caused, directly or indirectly, by Force Majeure affecting the party for the duration of such event of Force Majeure. In the event of a Force Majeure that lasts more than 30 (thirty) days, Flow Earth or the client may terminate the part of the contract not yet delivered. Upon such termination, each party shall be relieved from its remaining respective obligations without liability, and for amounts of CO₂ removal not yet purchased, Flow Earth will refund the Client the amount of removal that could not be purchased on behalf of the Client (in kg) multiplied by the Price.

Certificates and communication

When the order is delivered, a digital certificate or a banner will be issued to the client, which can be verified online.

The delivery of a certificate will be processed as fast as possible, however no later than 180 days from the date in the order confirmation. Deviations from these terms shall be agreed upon in writing.

Certificates issued by Flow Earth can be used by clients when communicating their removal efforts.

Term and Termination

If the client has a contract with Flow Earth, it shall enter into force when it has been signed by both parties and shall terminate with 30 days’ notice when either of the parties in writing informs the other party of the termination.

For orders made via the Flow Earth platform that have been paid, termination is not possible.

Rights of Withdrawal

Clients are not entitled to rights of withdrawal, when purchasing Flow Earth’s services. This is due to the fact that Flow Earth buys the removal of the purchased kg of CO₂ from the atmosphere every month (corresponding to purchase of individualised goods).

Privacy Policy

Flow Earth requires the following information when clients make a purchase:

Name, address, phone number and e-mail.

Flow Earth respects the requirements of the current legal framework in relation to data processing. Please read our Terms and Privacy.

In case the client finds this information to be incorrect, they have the right to have it corrected. In certain circumstances, Flow Earth is obliged to delete the client’s personal data if requested by them. This could for instance be if the client data is no longer necessary in relation to the original purpose for which it was needed. The client can also contact Flow Earth if they are dissatisfied with any aspect of processing their personal data or if they find it to be in violation with the law. If the client wishes to use one or several of their rights related to GDPR, the client can contact us at

Cookie Policy

The website and mobile applications used by Flow Earth may use cookie technology to collect additional user and usage data on how they use the website. Flow Earth uses cookies to better understand how clients use the website services, to monitor aggregate usage by website users and to provide services.

The client may use browser software to stop accepting cookies. If the client chooses not to accept cookies, parts of the functionality of the websites and mobile applications delivered by Flow Earth may be impaired.

VAT, Tax and charges

A Purchase Order for Flow Earth’s Carbon Removal Credits is completed according to the tax and VAT rules for buying voluntary carbon credits or carbon removal credits. Flow Earth AB is registered in Sweden, and will charge VAT in accordance to the laws of Sweden, the EU and the countries where Client are resident. Each buyer will need to choose their country of residence for VAT purposes when completing a Purchase Order.

Limitation of liability

The liability of either party is excluded for incidental, special, indirect or consequential losses or damages arising out of or in connection with Flow Earth’s Carbon Removal Services.

To the extent permitted by law, the liability of either party under or in connection with Flow Earth services, shall be limited to the Flow Earth’s service fee.

Validity, Applicable Law and Choice of Venue

The validity of these terms and conditions shall not be affected in case of invalidity or unenforceability of parts of these terms and conditions. These terms and conditions, and any order confirmations made with Flow Earth, shall be subject to Swedish Law. If a dispute cannot be resolved, the Stockholm City Courts, Sweden, shall have exclusive jurisdiction.


If the client as a user wants to complain about a purchase, they can contact Flow Earth at